Refund Policy

Last updated: December 2024

No Refund Policy

All sales are final. We do not offer refunds, exchanges, or returns for any purchases made through Invegiant.

1. No Refund Policy

All purchases made through Invegiant are final and non-refundable. This policy applies to all products and services, including but not limited to:

  • Digital products and downloads
  • Software licenses
  • Online courses and educational content
  • Subscription services
  • Any other products or services offered

Please review your purchase carefully before completing the transaction.

2. Why No Refunds?

We maintain a strict no-refund policy for the following reasons:

  • Digital products cannot be "returned" once downloaded or accessed
  • To prevent abuse and unauthorized sharing of digital content
  • To maintain fair pricing for all customers
  • To ensure the sustainability of our business operations

3. Before You Purchase

Before making any purchase, please ensure that:

  • You have read and understood the product description
  • You have reviewed any product samples or previews
  • You understand the terms and conditions
  • You are satisfied with the product specifications
  • You have the necessary technical requirements

4. Technical Issues

If you experience technical issues with your purchase, we will provide support to help resolve the problem. However, technical difficulties do not qualify for refunds.

Our technical support team is available to assist you with:

  • Download and installation issues
  • Compatibility problems
  • Access and authentication issues
  • General product support

5. Product Quality

We strive to provide high-quality products and accurate descriptions. If you believe a product does not match its description, please contact our support team for assistance.

However, discrepancies in product description do not qualify for refunds. We will work with you to address any concerns and provide appropriate support.

6. Subscription Services

For subscription services, you may cancel your subscription at any time to prevent future charges. However, no refunds will be provided for:

  • Already paid subscription periods
  • Unused portions of subscription time
  • Previous billing cycles

Cancellation will take effect at the end of your current billing period.

7. Chargebacks and Disputes

If you initiate a chargeback or dispute with your bank or credit card company, we will provide evidence of our no-refund policy and the terms you agreed to during purchase.

Chargebacks initiated in violation of our clearly stated no-refund policy may result in:

  • Account suspension or termination
  • Legal action to recover costs
  • Blacklisting from future purchases

8. Exceptions

In extremely rare circumstances, we may consider exceptions to our no-refund policy, such as:

  • Duplicate charges due to technical errors on our part
  • Fraudulent transactions not authorized by the account holder
  • Products that are completely non-functional due to our error

Any exceptions are at our sole discretion and must be requested within 7 days of purchase.

9. Customer Support

While we do not offer refunds, we are committed to providing excellent customer support. Our team is available to help with:

  • Product installation and setup
  • Technical troubleshooting
  • Account and billing questions
  • General product inquiries

10. Policy Updates

We may update this refund policy from time to time. Any changes will be posted on this page with an updated revision date.

The policy in effect at the time of your purchase will apply to your transaction.

11. Contact Information

If you have any questions about our no-refund policy or need technical support, please contact us:

Email: support@invegiant.com
Phone: +91 6900463044
Address: Guwahati, Assam, India
Hours: Monday-Friday, 9 AM - 6 PM IST